Question 1

How does FungaBeam work?

Accepted Answer

The device surrounds the nail with 18 LEDs in two wavelengths: 470nm visible blue light for the nail surface, and 910nm near-infrared, which travels further into the tissue beneath the nail plate where the infection lives. No drugs, no heat, nothing applied to the skin.

Question 2

How long is a session?

Accepted Answer

About 90 seconds per nail, once a day. Most people do it while watching television or reading. Consistency matters far more than session length — a short daily session beats an occasional long one.

Question 3

Which nails should I treat?

Accepted Answer

Treat every nail on the affected hand or foot, not just the worst one. Fungus spreads between nails silently, and untreated neighbours are the most common reason infections come back after clearing.

Question 4

Can I share my device with family?

Accepted Answer

Yes. Nothing touches the nail except light, so there is no hygiene concern. Wipe the device with a dry cloth between users as good practice.

Question 5

What happens if I miss days?

Accepted Answer

Missing a day here and there will not undo your progress — the new nail keeps growing regardless. But weeks of missed sessions slow everything down. Attach the session to a daily habit you never skip, like brushing your teeth.

Question 6

Does it need batteries or charging?

Accepted Answer

The device runs from a USB power supply — plug it in, place it over the nail, and press the button. There is nothing to recharge or replace.

Question 7

How long until I see results?

Accepted Answer

The first visible sign is a clear band of new, healthy nail at the base, typically within 4 to 8 weeks of daily use. That band then grows forward. A big toenail takes 9 to 12 months to fully replace itself — the wait is the nail's growth speed, not the treatment's.

Question 8

Will it work on thick, severely damaged nails?

Accepted Answer

Thick nails respond more slowly because there is more damaged keratin to grow out, and very severe infections — nails crumbling, lifting, or several nails involved — are honestly a job for a doctor or podiatrist. FungaBeam suits mild to moderate discolouration and thickening.

Question 9

Does it work on fingernails?

Accepted Answer

Yes. Fingernails grow roughly twice as fast as toenails, so visible improvement usually arrives sooner — often within 3 to 4 weeks.

Question 10

Can I stop once the nail looks clear?

Accepted Answer

Keep going until the clear nail has fully grown out to the tip, then continue for another few weeks. Stopping the moment things look better is the classic reason fungus returns — the last of the infection hides in the final stretch of nail.

Question 11

Why do results vary so much between people?

Accepted Answer

Four things: how consistent the daily routine is, how severe the infection was at the start, how thick the nail is, and whether every affected nail is being treated. Someone treating one mildly discoloured nail daily will always outpace someone treating five thick nails every other day.

Question 12

Is FungaBeam safe? Does it use UV?

Accepted Answer

It emits no ultraviolet light at all — only visible blue (470nm) and near-infrared (910nm). There is no heat on the skin, no drugs, and nothing applied to the nail. FungaBeam is a consumer wellness device, not a medical treatment.

Question 13

I have diabetes — can I use it?

Accepted Answer

Talk to your doctor or podiatrist before treating nail fungus with anything, including this device. Foot and nail problems are managed more carefully with diabetes, and your clinician should be in the loop.

Question 14

Can I use it while pregnant, or with a pacemaker?

Accepted Answer

There is no known reason light at these wavelengths would be a problem, but the honest answer is that devices like this are not tested on pregnant women or people with implanted electronics. Check with your doctor first.

Question 15

Is it suitable for children?

Accepted Answer

The device itself is gentle, but nail changes in children should be looked at by a doctor first — what looks like fungus in a child is often something else.

Question 16

Can I use it together with creams or prescription tablets?

Accepted Answer

Yes — light therapy does not react with topical or oral medication, and many people combine them. If you are on a prescription antifungal, keep taking it exactly as directed and mention the device to your doctor.

Question 17

When should I see a doctor instead?

Accepted Answer

If the nail is painful, the skin around it is red, swollen or leaking, the infection is spreading, the nail lifted after an injury, or a dark streak runs lengthways through the nail. Those situations need a doctor or podiatrist, not a home device.

Question 18

Where do you ship, and what does it cost?

Accepted Answer

We ship free with tracking to the United States, Canada, the United Kingdom, Ireland, Australia and New Zealand. Orders typically arrive within Jan 5 – Jan 10 business days.

Question 19

Can I track my order?

Accepted Answer

Yes. Every order ships with tracking, and your confirmation email includes the tracking link as soon as the parcel is on its way.

Question 20

What is the returns policy?

Accepted Answer

Every order is covered by a 30-day money-back guarantee. Use the device daily, and if you are not happy, contact support within 30 days of delivery and we will refund you.

Question 21

What are the Coverage and Package Protection add-ons?

Accepted Answer

FungaBeam Coverage ($9.95) extends your protection to two years — accidental damage, free parts and express replacement swaps. Package Protection ($3.50) covers the parcel itself against loss, theft or damage in transit. Both are optional and can be added at checkout.

Question 22

Can I change or cancel my order?

Accepted Answer

Contact support as soon as possible after ordering. Orders move to the warehouse quickly, but if yours has not shipped yet we can usually change the pack or cancel for a full refund.

Question 23

Is this a one-time payment or a subscription?

Accepted Answer

One-time. There is no subscription, no membership and no auto-refill. The price you see at checkout is the only charge you will ever see from us.

Question 24

Is my card payment secure?

Accepted Answer

Yes. Payments are processed by Shopify — one of the world's largest commerce platforms — over an encrypted connection. We never see or store your card number. Visa, Mastercard, American Express, Discover, Apple Pay and Google Pay are all accepted.

Question 25

Is this the official store?

Accepted Answer

Yes. You are on the official FungaBeam store at fungabeamoriginal.com. Orders placed anywhere else are not covered by our guarantee or support.

Question 26

How do I contact support?

Accepted Answer

Email support@fungabeamoriginal.com and a real person will reply — usually within one business day. You can also use the contact page.

FungaBeam questions, answered straight

The four questions everyone asks

The device and the routine

Results and timelines

Safety and suitability

Question answered?

Ordering, shipping and returns

Payment and trust

Ready when you are